TDCI Clues in Consumers about “Mystery Shopper” Scams
July 25, 2015
Consumers Should Be Wary of Mystery Shopping Solicitations, Ads
Nashville, TN – The Tennessee Department of Commerce and Insurance (TDCI) Division of Consumer Affairs is warning Tennessee consumers to be wary of mystery shopper scams.
Sometimes retailers hire consumers to secretly evaluate their stores’ customer service – a practice commonly known as “mystery shopping,” or “secret shopping.” But unscrupulous mystery shopping scams can leave consumers holding the bag. In Tennessee, the Division of Consumer Affairs has fielded four consumer complaints since July 2014 related to mystery shopping scams.
