Tennessee Department of Commerce and Insurance Consumer Affairs releases Top 10 Consumer Complaints

Nashville, TN – The Tennessee Department of Commerce and Insurance (TDCI) today announces the annual “Top Ten” categories of consumer complaints. The utilities category ranked as the No. 1 complaint category with more than 480 consumer complaints.

TDCI’s Top Ten complaint categories were compiled from 5,099 total complaints fielded by the Consumer Affairs Division during calendar year 2014.

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Consumer Reports lists Best Used Cars and Ones to Avoid

Used Car Standouts from the 2004 through 2013 Model Years

Yonkers, NY – With prices at historic highs – even for models with high mileage and seemingly excessive wear – and with so many vehicles from which to choose, shopping for a used car can be a challenge. To help Americans choose the best used car for their money, Consumer Reports compiled a Best & Worst Used Cars list for model years 2004 through 2013.

The full report is available in Consumer Reports’ Annual Auto Issue, which is on newsstands now, and at the 2014 Autos Spotlight page on ConsumerReports.org. [Read more]

Consumer Reports: Buying A Used Car May Be A Better Deal Than Ever

Improving reliability among manufacturers make the gamble of buying used less risky; Many automakers are closing in on Honda & Toyota’s lead

Yonkers, NY – With every passing year, buying a used car becomes less of a gamble according to a new analysis by Consumer Reports. Even the least reliable car-makers are gaining ground on the perennial reliability leaders, Toyota and Honda; Volvo has made the most dramatic improvement over the last decade, but almost all automakers have improved their products in recent years.

Consumer Reports compared the percentage of problem-free, three-year-old models from its 2002 and 2011 Annual Auto surveys for 13 automakers based on their product output for which owners did not report any serious problems with their cars during the 12 months covered by each survey. [Read more]